From the New Statesman:
In a recent study that invited college students to talk about their emotions via an online chat with either a person or a “chatbot” (in reality, the chatbot was operated by a person rather than AI). The students felt better after talking about their feelings; it made almost no difference whether they thought they were talking to a real person or to a bot. The researchers hypothesised that this was because humans quickly stop paying attention to the fact their interlocutor is not a real person. In this way, even a chatbot can make us feel heard.